Digital Transformation And Innovation Beyond Technology

Most companies are on the race of digitalising their service offerings. While technology is important, it represents only one element of a successful digitalisation journey.

 

Whether you focus on Fintech collaboration, new technologies, process optimisations or all together; without evolving your internal culture it will be challenging to deliver on the required innovation and customer experience.

  • How much is successful digitalisation driven by technology?
  • Is personal interaction still valued once everything is connected?
  • Why your internal culture fundamentally matters to succeed externally?
  • What actually drives culture, how to change it beyond nice value statements?
  • Personal experiences, examples, what has worked, what not? 

Chris Frey @chrisfrey.com